Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of David & Laura Vancouver. By accessing our website or placing an order, you agree to be bound by the terms outlined below.
1. Applicability
These Terms & Conditions apply to all offers, orders, and agreements concluded via the website of David & Laura Vancouver. By placing an order, you confirm that you have read, understood, and agreed to these terms.
2. Product Information
We strive to present all products on our website as accurately and clearly as possible. However, minor errors such as typographical mistakes, color differences, or inaccuracies may occur. Such errors do not entitle the customer to compensation or cancellation unless legally required.
3. Orders & Payment
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All orders are processed only after full payment has been received.
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Available payment methods may vary depending on your country or location.
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Customers are responsible for ensuring that the selected payment method is available and valid in their region.
4. Processing & Delivery
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Order Processing Time: 1–3 business days
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Estimated Shipping Time: 3–7 business days (depending on destination and local conditions)
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Orders are shipped directly from our supplier, which may be located outside your country, including China.
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, or external circumstances beyond our control.
5. Returns & Cancellations
For detailed information regarding returns, exchanges, or refunds, please refer to our Return Policy. By placing an order, you acknowledge and accept the conditions outlined in that policy.
6. Liability
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David & Laura Vancouver is not responsible for lost or stolen packages if tracking information confirms delivery to the address provided by the customer.
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Customers are responsible for ensuring that all shipping information is accurate.
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Any address errors must be reported within 24 hours of placing an order.
7. Intellectual Property
All content on this website, including but not limited to text, images, designs, logos, and branding, is the exclusive property of David & Laura Vancouver. Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written consent.
8. Complaints Procedure
If you have a complaint or concern, please contact us in writing at:
Email: info@davidlauravancouver.com
We aim to respond to all inquiries and complaints within 5 business days.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with applicable international consumer protection laws, without prejudice to mandatory consumer rights applicable in your country of residence.